This might cause the power button to get stuck and not function properly. Itâs one of the coolest electric toothbrushes in regards to tech-savvy appeal, with smart features like the AdaptiveClean brush head. Reply. In our latest electric toothbrush battery replacement guide we have dismantled the top-of-the-range Philips Sonicare DiamondClean model. Sorry, your subscription to our newsletter failed. if it's dropped. Search results for {words} ({number} products), Philips values and respects your privacy. Hopefully, Bluetooth connection ⦠Turned off, but then will do it again. Clean your toothbrush with warm water (light soap is fine to use) and dry with a towel. Under 'my devices' tap the 'info icon' next to the toothbrush The model number consists out of letters followed by numbers (e.g. The Sonicare Bluetooth Electric Toothbrush is the perfect for anyone whoâs gadget-obsessed. Try unpairing, then re-pairing, the device. The information on this page applies to the following models: HY1200/05 , HY1200/07 , HY1200/06 , HX9645/02 , HX9685/03 , HX3411/04 , HX9363/81 , HX9924/65 , HX9690/06 , HX9690/07 , HX3411/05 , HX6351/41 , HX6352/42 , HX6481/11 , HX6481/13 , HX6481/12 , HX9924/62 , HX9944/12 , HX9944/11 , HX3281/68 , HX7533/04 , HX9610/17 , HX9690/05 , HX9353/80 , HX9393/82 , HX9924/91 , HX7533/03 , HX7533/01 , HX9354/74 , HX9354/75 , HX9362/47 , HX9392/96 , HX9354/20 , HX9354/22 , HX9354/21 , HX9903/30 , HX9957/61 , HX9957/38 , HX9924/37 , HX9924/36 , HX9924/35 , HX9924/34 , HX9903/33 , HX9903/32 , HX9903/31 , HX6712/66 , HX9924/61 , HX9903/61 , HX6712/67 , HX6632/61 , HX6911/80 , HX6911/79 , HX6911/77 , HX6911/76 , HX6711/65 , HX6711/64 , HX9331/43 , HX9954/56 , HX9361/69 , HX9351/57 , HX3211/45 , HX3211/62 , HX9371/71 , HX9391/90 , HX6732/38 , HX5611/30 , HX6963/74 , HX6325/70 , HX5621/20 , HX9192/30 , HX6871/85 , HX6876/84 , HX6877/84 , HX3211/57 , HX6877/48 , HX6871/49 , HX6859/40 , HX6857/43 , HX6809/81 , HX6810/50 , HX6877/33 , HX6877/21 , HX6876/21 , HX6871/41 , HX6857/32 , HX6857/11 , HX6853/11 , HX6850/60 , HX6829/82 , HX6829/71 , HX6817/31 , HX6817/01 , HX6816/01 , HX6812/01 , HX6811/01 , HX9984/08 , HX9984/48 , HX9984/28 , HX9984/19 , HX6809/82 , HX6827/11 , HX6820/60 , HX6809/83 , HX6974/76 , HX9957/51 , HX9194/53 , HX9194/54 , HX9903/01 , HX9924/41 , HX9924/21 , HX9924/11 , HX9924/01 , HX9903/41 , HX9903/21 , HX9903/11 , HX9945/01 , HX6815/01 , HX9356/39 , HX6731/03 , HX6964/77 , HX8912/03 , HX8921/99 , HX3211/02 , HX8932/74 , HX3211/33 , HX3211/23 , HX9985/01 , HX9985/48 , HX9985/41 , HX9985/28 , HX9985/21 , HX9985/18 , HX9985/11 , HX9945/08 , HX9985/08 , HX6721/45 , HX8911/31 , HX6632/18 , HX9111/12 , HX6772/73 , HX3281/53 , HX6552/75 , HX9343/10 , HX9383/57 , HX9383/10 , HX6211/47 , HX6211/48 , HX9193/05 , HX9192/01 , HX9393/90 , HX9392/05 , HX9372/10 , HX9362/10 , HX9352/10 , HX9332/10 , HX9194/08 , HX9193/04 , HX9193/03 , HX9192/02 , HX3281/32 , HX9383/75 , HX9383/69 , HX9383/56 , HX9383/08 , HX9348/20 , HX6582/51 , HX6211/46 , HX6392/05 , HX6971/33 , HX6732/74 , HX6341/02 , HX6381/02 , HX6321/05 , HX6218/10 , HX6211/90 , HX9372/31 , HX9362/31 , HX9352/31 , HX9332/31 , HX6772/74 , HX6211/92 , HX6211/91 , HX3211/17 , HX8918/10 , HX9383/62 , HX9383/76 , HX3211/30 , HX9352/30 , HX9143/02 , HX6732/77 , HX6732/76 , HX6253/83 , HX6214/50 , HX6638/95 , HX8911/35 , HX9188/11 , HX6211/07 , HX9372/04 , HX9172/15 , HX9172/14 , HX9112/13 , HX9112/12 , HX6362/02 , HX6321/02 , HX9382/07 , HX8912/36 , HX8912/02 , HX8911/99 , HX8911/30 , HX8911/02 , HX9382/74 , HX6212/19 , HX9332/30 , HX9182/34 , HX9182/32 , HX9142/32 , HX6972/75 , HX6211/28 , HX6632/21 , HX6211/18 , HX6392/02 , HX6772/20 , HX6762/20 , HX5911/10 , HX6581/50 , HX9382/68 , HX9382/54 , HX9381/05 , HX9342/50 , HX9342/03 , HX9181/26 , HX9181/25 , HX9141/23 , HX6972/31 , HX6962/73 , HX6921/31 , HX6632/20 , HX6631/30 , HX6681/07 , HX6631/96 , HX6631/02 , HX9172/11 , HX9112/16 , HX6921/04 , HX5611/01 , HX6254/81 , HX6631/04 , HX6315/71 , HX6552/77 , HX6991/10 , HX6721/98 , HX6732/36 , HX6921/30 , HX6212/05 , HX6731/34 , HX6342/07 , HX6382/07 , HX6211/04 , HX9362/68 , HX6211/30 , HX6252/71 , HX6252/70 , HX6212/17 , HX6211/99 , HX6211/98 , HX6211/96 , HX6211/95 , HX6211/94 , HX6211/93 , HX6712/03 , HX5612/08 , HX6512/02 , CP0472/01 , HX6311/07 , HX6341/07 , HX6381/07 , CP0467/01 , CP0470/01 , HX6721/99 , HX6511/34 , HX6731/33 , HX5641/99 , HX5671/99 , HX5661/99 , HX5620/20 , HX5630/50 , HX9352/04 , HX9352/05 , HX6731/02 , HX9170/10 , HX9110/02 , HX6921/02 , HX9141/10 , HX9181/10 , HX9181/04 , HX5610/75 , HX5610/09 , HX6313/02 , HX5610/02 , HX5631/50 , HX5610/34 , HX5610/30 , HX5610/26 , HX5610/04 , HX5910/81 , HX5610/01 , HX5610/03 , HX6512/55 , HX6733/90 , HX5910/71 , HX5853/71 , HX9382/05 , HX9332/03 , HX9332/12 , HX9332/05 , HX9332/04 , HX6511/02 , HX5350/02 , HX5752/02 , HX6732/33 , HX5351/55 , HX6932/55 , HX6711/55 , HX5352/55 , HX6972/10 , HX6311/02 , HX6911/02 , HX6992/03 , HX6992/10 , HX6712/75 , HX6712/83 , HX6732/02 , HX6780/02 , HX6733/80 , HX6782/12 , HX6733/70 , HX6952/71 , HX6952/70 , HX6932/75 , HX5752/71 , HX6711/12 , HX6582/50 , HX6581/12 , HX6581/02 , HX6511/50 , HX6311/55 , HX6311/33 , HX5753/71 , HX6711/02 , HX5581/02 , HX6902/02 , HX6982/10 , HX6932/10 , HX6942/10 , HX5251/33 , HX5302/33 , HX5351/30 , HX5351/46 , HX5352/46 , HX9332/10 . Place the toothbrush handle on the charger. For other Sonicare models like Flexcare Platinum Connected, ProtectiveClean , Sonicare 2 Series and Essence , this period is a little shorter at 2 weeks. See your user manual for more details on charging. Philips Sonicare for Kids Bluetooth Connected Rechargeable Electric Toothbrush, HX6321/02 | Exclusive. Place your toothbrush handle on the charger. I had water in my case from a failed top seal. Charging components are not interchangeable. I’m considering going to Oral B. I love Philips products but this is my second replacement on the Diamond Clean. Ensure the power adapter is plugged firmly into the wall and the glass wireless charging cup. If the flashing light turns off at some point during charging, this is ⦠We use Philips Sonicare mouth rinse in the resevior (dentist recommended). Fully charge your Philips Sonicare Toothbrush for 24 hours. Use this Battery Replacement guide. So I looked at it with a powerful hand-lens and immediately saw the problem. Then, remove the bottom of the casing with a flat head screwdriver. The chip doesnât carry markings for any kind of commercially available device, so its functions can only be discerned by examining its connections. The sanitizer cycle runs for 10 minutes and automatically shuts off. Waterpik® Sonic-Fusion® Troubleshooting: Flosser Not Working The Sonic-Fusion® Flossing Toothbrush uses wireless communication between the handle and the base. I cannot connect my Philips Sonicare Toothbrush with the Sonicare App; I cannot access any features of the Sonicare app; Functionality (2) The guided brushing feature in my Philips Sonicare app does not work; My Philips Sonicare toothbrush makes a loud noise; Vibration (2) If the light is still not on, then consider replacing the battery in your toothbrush. Set the charger out of direct sunlight and allow it to dry. The solution for me is to fully charge the batteries FIRST, before installing. See the guide here. Try our troubleshooting & warranty replacement self-service tool. Only 13 left in stock - order soon. The external-battery-Sonicare is also perfect for travel. 5. Scared us one night. Hopefully you can see the uploaded image. Terms — If that appliance is also not working, the issue might be at the outlet. To unpair a device, select Start , then select Settings > Devices > Bluetooth & other devices . If the button cannot be pressed, there may be something below the button holding it down. If yes, your toothbrush needs to be charged.Â, If your toothbrush has not been used or charged for a month or more, you may not see charging indication when you first place the handle on the charger. Keep track of your product warranty coverage, Qualify for cash-back, gifts and special offers. Toothpaste residue can build up in the small gap around the power button. Turn your Bluetooth accessory off and back on again. After this time has passed, place your toothbrush into the charging case. Charging times may vary per toothbrush model. When communication is active, the blue light located on the front of the base turns on. Sonicare Diamond Clean is the âprofessionalâ model that Sonicare offers (i.e., the one they send to dentists to try out). Try a different outlet to fully charge your Philips Sonicare Toothbrush. Having Issues with your Philips Sonicare product? Toothpaste residue can build up in the small gap around the power button. Outlet is not working Try another appliance in the same outlet. gaildhardwick - You may just have a drained battery. When charging, make sure that you use the original charger that came with your Philips Sonicare Toothbrush. There are a few different ways you can locate your model number: Please check if you filled in the correct model number. As noted to me on this site, the toothbrush ⦠On the left is my broken original and on the left is a similar, working, replacement. Some fizzing, and a lot of white solution being flushed out as I pressed the button repeatedly while irrigating the button with the descaling chemical. 4. The Bluetooth connected toothbrush that reveals everything The new Philips Sonicare FlexCare Platinum Connected reveals your patients' brushing habits and helps coach them to no longer miss spots, reduce scrubbing and focus on trouble areas. If problem persists, consider removing the plastic case and drying the components. A model number usually starts with letters followed by series of numbers, e.g. Leave the handle in the charger and check after 24 hrs.Â, Also make sure that you plug in your toothbrush in a working electric socket to charge it.Â. Philips Sonicare DiamondClean Smart 9750 Rechargeable Electric Toothbrush, Lunar Blue HX9954/56. Remove the item holding the button and reassemble the device. If there are no vibrations when pressing the power button, you might want to use these possible causes and solutions to try and solve this issue yourself. This happens through firmware updates. A descaling chemical solved the problem immediately! The toothbrush does not vibrate when the buttons are pressed. Voila! When charging, make sure that you use the original charger that came with your Philips Sonicare Toothbrush. A charging problem is quite common and can sometimes be mis-diagnosed as a faulty charger/faulty battery when the opposite is true. In Bluetooth, select the device, and then select Connect. Following the tiny traces on the circuit board in the handle shows that the pickup coil connects directly to a 24-pin chip. Place the bottom of the toothbrush into the glass and a green light should appear in the battery icon in the bottom of the handle. The device will not charge when using the charging cup or case. Plug the sanitizer into a working outlet. Hope this one will stay working and we will not let it sit idle for several days. If it will no longer charge, the battery must be replaced with a new one. In case the model number does not offer any results, we would like to advise you to reach out to our contact center. Philips built it like this on purpose and you need open the toothbrush and realign the magnetic motor. Turn on the handle with a brush head attached and slowly put the handle into the charger base. My Diamond Clean did the same and I was hoping some troubleshooting would solve the problem. Please try again later. It takes at least 24 hours of straight charging for it to be ready for use. Also make sure that you plug in your toothbrush in a working electric socket to charge it. While disassembled from the case and fully dried out from water damage should the LED on the device immediately show “charging” when placed in the charging glass or does it have to be reassembled in the case in order to charge? If there is water leaking from the bottom of the device or the cover is cracked. I saved and was wondering if I get new tooth brush would it fit on that charger? There are currently no items in your shopping cart. Make sure that your Bluetooth accessory and iOS or iPadOS device are close to each other. My Philips Sonicare AirFloss is not turning on If your Philips Sonicare AirFloss is not turning on, below you will find a couple solutions that you can try yourself.
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